Refund policy

Return and refund policy

Returns
Clinique Apnée Sommeil CPAP (ASC) online will accept returns of any unopened product within 14 days of the delivery date. A returns processing fee of 25% will be subtracted from the original cost and a credit for the difference will be issued. Delivery charges are non-refundable. Please note that opened products cannot be returned. Please contact us before returning products to obtain a return authorization number from us.

To avoid purchasing errors, please call us if you have any doubts or questions about your order before it is shipped. You can also contact us by calling 1-888-254-8710 or chat online.

Clinique ASC will not refund shipping charges unless we have made an error in processing the order or if we determine that the product is defective.

Promotional items are final sale and therefore cannot be returned.

You must contact us at luc@cpapexpert.ca or by phone at 1-888-254-8710 or via online chat to obtain a return number.

The return address will be provided by email with your return confirmation number.